Kbase P12531: getXMLReader() in admserv.log when starting Fathom 2.X on AIX
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
24/05/2004 |
|
Status: Unverified
FACT(s) (Environment):
Fathom for Management 2.X
FACT(s) (Environment):
IBM AIX
SYMPTOM(s):
Cannot start Fathom
Fathom fails to start with method getXMLReader() not found
Cannot connect to Fathom Management console
Fathom plugin not found. (9669)
java.lang.NoSuchMethodError: javax.xml.parsers.SAXParser: method getXMLReader() recorded in admserv.log
java.lang.NoSuchMethodError: javax.xml.parsers.SAXParser: method getXMLReader()Lorg/xml/sax/XMLReader; not found
at org.mortbay.xml.XmlParser.parse(XmlParser.java:106)
at org.mortbay.xml.XmlConfiguration.<init>(XmlConfiguration.java:97)
at com.progress.isq.ipqos.reporting.WebServer.startServer(WebServer.java:165)
at com.progress.isq.ipqos.Probe.start(Probe.java:390)
at com.progress.isq.ipqos.plugin.Fathom.start(Fathom.java:436)
at com.progress.isq.ipqos.plugin.FathomPlugIn.run(FathomPlugIn.java:350)
at java.lang.Thread.run(Thread.java:498)
Loading tailoring file Filename: /fathom21/config/tailor.xml fails with java.lang.AbstractMethodError: getXMLReader
Fathom fails to start with Error reading Fathom defaults file: "File "file:///fathom21/config/fathomdefaults.xml" not found." (10180)
CAUSE:
This is a known issue - Java130.xml4j is installed as a Java addon and this package contains a version of SAXParser which Fathom is not compatible with and it blocks Fathom to start
FIX:
Remove this java130.xml4j package using smitty and restart the AdminServer