Kbase P12160: Error in serial or control numbers, product not installed.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
13/01/2005 |
|
Status: Verified
FACT(s) (Environment):
Windows
SYMPTOM(s):
Error attempting to add a Progress license to existing install.
Using License Update to install a Progress product.
Error in serial or control numbers. Product not installed. Unable to update product list.
CAUSE:
You cannot use this utility to install a new product or a product with a serial number that is different from the products already installed.
FIX:
You can add addition product to a version 9.X installation by using the original installation utility (setup.exe from the Installation CD on Windows) then choosing the same installation path.
Remember to select the option to:
Install the Progress products in the pre-existing destination path
This will update the Progress.cfg file with the new packages you are adding.