Kbase 5586: How to use Log File and On-line Help for error messages
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
5/10/1998 |
|
How to use Log File and On-line Help for error messages
900913-hwa01
Date Last Modified: 10/09/90
INTRODUCTION:
=============
This Product Services Technical Support Knowledgebase entry explains
how to use and maintain the PROGRESS Log File (dbname.lg) to see what
errors have occured. It also explains how to use the PROGRESS On-Line
Help facility to get information about PROGRESS error messages.
WHY YOU NEED TO DO THIS:
========================
If you encounter an Error Message while using PROGRESS, you will be
able to access the error definition and probable cause as well.
If your PROGRESS Log File starts to take up too much space, you will be
able to truncate the file leaving only the recent entries.
PROCEDURAL APPROACH:
====================
If you receive a message that terminates your PROGESS process the
information regarding this error will be located in the Log File.
The Log File is located in the same directory as the database. It has
the same prefix as the database and has a .lg suffix. Note the number
to the right of the error message in parenthese. This is the PROGRESS
error number.
To access the Log File:
On UNIX:
cd directory-name
cat dbname.lg
On DOS:
cd directory-name
type dnname.lg
On VMS:
set def [directory-name]
type dbname.lg
On BTOS/CTOS:
path [directory-name]
type dnname.lg
To remove log entries from a .lg file:
On UNIX:
cd directory-name
prolog dbname
On DOS:
cd directory-name
prolog dnname
On VMS:
set def [directory-name]
progress/purge_log dbname
On BTOS/CTOS:
path [directory-name]
Progress Log Maintenance
Database Name dnname
Use the Recent Message Option when a PROGRESS Error has occured and
you have not been terminated from PROGRESS.
To access the Recent Message Option:
1. Press the HELP Key (F2) from the PROGRESS Editor
2. Select Option 1 - Recent Messages
Use the Any Message Option (Option 2 from PROGRESS HELP) when
you have obtained the error number from the Log File or Recent Message
Option and would like more information regarding the error and the
possible cause. Sometimes a PROGRESS message will reference an
operating system message. For information on this system message you
may enter its code when prompted or press return to specify another
PROGRESS error number.
To access the Any Message Option:
1. Press the HELP Key (F2) from the PROGRESS Editor
2. Select Option 2
ONLINE PROCEDURES OR UTILITIES:
===============================
PROGRESS HELP
PROGRESS log file (dbname.lg)
REFERENCES TO WRITTEN DOCUMENTATION:
===================================
PROGRESS System Administration Guide - References to Log File and
Messages
Progress Software Technical Support Note # 5586