Kbase 41308: Agents remaining in BUSY state with errors 6404, 140 & 6397
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/05/1998 |
|
Solution ID: P11308
FACT(s) (Environment):
Solaris SPARC 8
Progress 9.1B
WebSpeed 3.1B
SYMPTOM(s):
Agents remaining in BUSY state
WTA: WebWrite() failed during npp_send with error: size: sentbytes retrycount . (6404)
** Pipe to subprocess has been broken. (140)
WTA: npp_send() failed while sending terminate message! Error: . (6397)
_progres agent process hangs and consumes CPU
CAUSE:
This is a known issue logged as bug 20010607-017.
A bug exists in the webspeed agent that can cause it to deadlock given a certain sequence of operations with specific timing characteristics. The problem occurs as a result of trying to output the "Pipe to subprocess has been broken. (140)" message (which is logged when a failure occurs on the socket between the agent and the webspeed messenger).
FIX:
Upgrade to 9.1C01 or later release.