Kbase 34104: Errors 1720 & 1423 when attempting to start PROBKUP remotely via a mapped drive
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
5/10/1998 |
|
Solution ID: P4104
FACT(s) (Environment):
Progress 8.x
Progress 9.x
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
Unable to attach shared memory <shmname>, error <n>. (1720)
There is no server for database <dbname>. (1423)
Remote client has mapped drive from server, where database resides
Running PROBKUP online from remote machine using remote drive
CAUSE:
It is not possible to run PROBKUP remotely via a mapped drive. The online backup utility accesses the database using shared memory. Therefore, the remote machine cannot connect to shared memory of the database server, even through a mapped drive.
FIX:
Users must find a way that allows the remote computer to start the probkup session directly on the server machine. Methods to do this include pcAnywhere or Terminal Server/Citrix. Certain products, such as Progress Fathom for Management, can allow a PROBKUP session to be remotely started through a browser.