Kbase 34062: Abnormal client shutdown causes database crash if SQL connections are involved
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/05/1998 |
|
Solution ID: P4062
FACT(s) (Environment):
Progress 9.1C
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
Abnormal shutdowns of clients
Both 4GL and SQL-92 clients are connected to the database.
dsmShutdownUser called when database shutting down. rtc: -20034. (7131)
dsmShutdownUser called when database shutting down. rtc: -20031. (7132)
SYSTEM ERROR: Releasing regular latch. latchId:<latch-num> (5028)
SYSTEM ERROR: Releasing regular latch. latchId: 6 (5028)
SQLSRV2 3: Failure during dsmUserDisconnect (-20031)
CAUSE:
This is a known issue. When SQL connections are involved, user actions such as shutting off the computer, pressing CTRL-X or doing Kill -9, cause abnormal shutdown and bring about these errors.
FIX:
Upgrade to 9.1D.
Workaround:
Avoid user actions that cause abnormal shutdowns.