Kbase 21666: The _mprosrv process takes 100% CPU usage after applying InoculateIT patch.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
4/10/2009 |
|
Status: Verified
SYMPTOM(s):
CPU usage for _mprosrv near 100%
Error 231: Error Communicating with Proservice
Running Computer Associates InoculateIT 4.53.
Databases in ProControl will display red Xs instead of green checks.
Users slow to connect.
FACT(s) (Environment):
Progress 8.3x
Progress 9.1x
Windows 2000
CHANGE:
Applied the Windows XP patch for InoculateIT 4.53
FIX:
Remove the Windows XP patch and apply the latest InoculateIT patch for Windows 2000 through the following URL:
http://supportconnectw.ca.com/premium/antivirus/downloads
t/4.5/ildrvupdate.asp