Kbase 21040: Troubleshooting Error 794 on a Windows Platform
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
2/7/2011 |
|
Solution ID: 21040
FACT(s) (Environment):
Windows 32 Intel
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
User being disconnected from Database.
Usernum terminated abnormally. (794)
CAUSE:
The user in question was terminated by a KILL command from the PROSHUT PROGRESSS utility, or the user connection was terminated by a network error.
FIX:
Check the port number that is being issued by the remote server. For example:
SRV 6 started on port 3006 using TCP, pid 145 (5646).
It is possible that port 3006 is already in use by another application. To verify if the port is still in use, use the netstat command which returns the port numbers currently in use on the machine.
netstat -a |more
The solution, in this example, is to change the -minport, and -maxport to a different range other than the default of 3000 and 5000 respectively. Restart the Database broker and log the user in again.