Kbase 20969: Progress Explorer Intermittent Error 8336 on Connect
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
16/10/2008 |
|
Status: Verified
FACT(s) (Environment):
Windows 32 Intel
Windows NT 32 Intel/Windows 2000
SYMPTOM(s):
Can't connect to remote AdminServer via Progress Explorer tool, error 8336
Unable to connect to Admin Server. Ensure Admin Server is running. (8336)
Error is intermittent
The LAN settings on the machine that runs the Progress Explorer are configured to use the proxy server
The Socks service is used through the proxy
The failure can happen even though the machine that runs the AdminServer is listed in the 'Exceptions' entries for the proxy
Command prompt utilities like proadsv, nsman, wtbman, and asbman function properly.
CAUSE:
Progress Explorer uses the Microsoft Virtual Machine that always attempts to go through a Socks server, even though the 'do not go through proxy' option is set.
FIX:
- Check the Control Panel > Internet Options > Connections tab > LAN Settings button > Proxy server (Advanced).
- Remove the proxy entry for the Socks service protocol.