Kbase 20268: How to troubleshoot Unable to Communicate with AIA (9328) error?
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/15/2008 |
|
Status: Verified
GOAL:
How to troubleshoot Unable to Communicate with AIA (9328) error?
FACT(s) (Environment):
Progress 9.1B
FIX:
AIA is not working properly or it cannot process another request. This occurs when:
- The Java Servlet engine is not running
- The web server cannot process more requests
- The AIA configuration is set to use HTTPS but your Webserver supports only HTTP
Run the simple AIA testing and see if you get an OK message back.
Open a browser and go to
http://hostname/aia/Aia,
where hostname is the host name where the AIA is installed, and aia/Aia is the servlet alias you have defined. If something is not properly set, you should get errors messages that lead you to what is wrong.