Kbase 20119: List of Progress bugs that Caused Error: Specified Printer is Not Installed.
Autor |
  Progress Software Corporation - Progress |
Acesso |
  Público |
Publicação |
  16/10/2008 |
|
Status: Unverified
GOAL:
List of Report Builder Printing Bugs.
GOAL:
Report Builder
GOAL:
Error Specified printer is not installed or specified port is not available.
FACT(s) (Environment):
Progress 8.x
Progress 9.1A
CAUSE:
When encountering "Error Specified printer is not installed or specified port is not available." ensure that you are running the latest Progress version. All fixes are included in the latest version.
19981104-046
If the printer path and/or name contain spaces, the error is returned.
This problem is fixed in Progress Versions 8.3B01, 8.3C, 9.0B and 9.1A.
19991215-036
Long Printer Names.
Field Formats for RB-PRINTER-NAME & RB-PRINTER-PORT too small causing the error because the default format for the fields in the RBREPORT table is "x(32)". ESQL doesn't have the capability of the Progress database to store both display and storage format for fields. Consequently, when Report Builder tries to access values from the Progress database, it reads values in their display format.
When you use Table Interface of the Report Engine and store long printer names/port references in the RB-PRINTER-NAME or RB-REPORT-NAME fields, Report Builder sees only the first 32 characters of the printer/port name.
This is fixed in patch 8.3C.
19980824-044
Reports ran from Report Engine prompt for a printer or port name. When the printer is selected the above error is returned.
This bug is fixed in patch 8.3A06.
19980126-025
This bug is fixed in patch 8.3A06.
Fails to print to NDS printers.
FIX:
Upgrade to latest Progress version.