Kbase 20088: Notification of Transfer to IONA iPAS Technical Support
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/12/2008 |
|
Through contractual arrangement, IONA Technologies now provides
front-line and back-line assistance to all Progress Software customers who have iPAS issues.
Progress believes that this will benefit our customers by allowing
them to work directly with the developer of the iPAS product when questions or problems arise.
From now on, Progress customers with iPAS technical support issues may log these directly with IONA. For fastest service, IONA recommends that issues be emailed to support@iona.com.
If you require telephone assistance, contact the Global Help Desk for IONA Customer Services at 1-800-ORBIX4U (1-800-672-4948).
Alternatively, you can contact your regional IONA office at:
North America (Waltham, Massachusetts): 781-902-8100
Europe (Dublin, Ireland): +353-1-37-2320
Asia/Pacific (Perth, Australia): +61 8 9288 4188
All current iPAS issues submitted to Progress Technical Support have been transferred to IONA Customer Service for followup.