Kbase 19229: SonicMQ Explorer/Admin Shell Troubleshooting Tip
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
9/27/2005 |
|
Status: Verified
FACT(s) (Environment):
SonicMQ 2000.x
SYMPTOM(s):
An exception or other runtime error is encountered while running a SonicMQ administrative client (SonicMQ Explorer or the Admin shell).
FIX:
- Explorer
Explorer is started with the file explorer.bat on Windows NT (the Explorer shortcut in the Progress SonicMQ program group created by the SonicMQ installation uses this file) and with explorer.sh on Unix, and is located in the bin directory directly under the SonicMQ installation directory.
In explorer.bat or explorer.sh:
1. If there is a reference to "jrew.exe" replace it with "jre.exe".
This will send any stack traces generated while running Explorer to the console.
2. If an error dialog appears because of an exception, add the parameter " -Dadmin.stackTrace=true" after the executable.
This will cause the stack trace for the exception that generated the error dialog to be displayed on the console along with the exception, as long as step one above has been followed.
- Admin Shell
The Admin shell is started with the file admin.bat on Windows NT and with admin.sh on Unix.
If an exception occurs while in the Admin shell, add the parameter "-Dadmin.stackTrace=true" after the executable in admin.bat or admin.sh, as in step 2 above for Explorer. This will cause the stack trace to be sent to the console, along with the exception.