Kbase 18960: 9.0B EDOC CD install fails with psres.upr not found
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
30/06/1999 |
|
9.0B EDOC CD install fails with psres.upr not found
DRAFT COPY - Currently under review and edit.
9.0B HP/UX11 EDOC CD install fails - psres.upr not found
kbase 18960
INTRODUCTION:
=============
if you use the mount command listed in the installation notes:
mount -F cdfs -r -o cdcase /device-name /mount-point
you may receive the following error while installing the EDOC:
ebtrc.dummy, 17 bytes, 1 tape blocks
ebtexec, 3092 bytes, 7 tape blocks
rm -f "/mot/devl/pride/home2/psviewer/3.1.1/bin.Z"
===>> ERROR: A required installation source file,
"/cdrom/pscfonts/psres.upr", does not exist.
Installation aborted.
Executing "ls -al /mount-point" will not show the /pscfonts directory
at all.
WHY YOU NEED TO KNOW THIS:
==========================
The mount command listed for HP/UX 11 in the installation notes does
work for installing other Progress products.
PROCEDURAL APPROACH:
====================
Before requesting replacement media try the following:
mount -F cdfs -r /device-name /mount-point
If "ls -al /mount-point" still does not show the /pscfonts directory,
place the CD on a regular PC (Win95, WinNT) and open the Explorer to
look at the directory structure. If /pscfonts is missing, please
contact your sales representative to request replacement media.
Otherwise, execute "man mount" to find what other options you may use
with the mount command.
Once the correct CD has been mounted properly, execute:
/mount-point/setup.psc to install.
ONLINE PROCEDURES OR UTILITIES:
===============================
REFERENCES TO WRITTEN DOCUMENTATION:
====================================
IM