Consultor Eletrônico

Status: Unverified

SYMPTOM(s):

Users disconnected with error 794

Users get disconnected from the database

Usernum terminated abnormally. (794)

Dead users never get disconnected from the database

FACT(s) (Environment):

Windows
Progress 9.x
OpenEdge 10.x

CAUSE:

TOE (TCP Chimney Offload ) is enabled on a Broadcom network card.

FIX:

Disable TOE.

The following information was adapted from the MicroSoft Knowledge Base here: MicroSoft KB 951037
How to configure TCP Chimney Offload in the operating system
To determine the current status of TCP Chimney Offload, follow these steps:
1. Use administrative credentials to open a command prompt.
2. At the command prompt, type the following command, and then press ENTER:
netsh int tcp show global

To disable TCP Chimney Offload, follow these steps:
1. Use administrative credentials to open a command prompt.
2. At the command prompt, type the following command, and then press ENTER:
netsh int tcp set global chimney=disabled
How to configure TCP Chimney Offload on the network adapter
To enable or disable TCP Chimney Offload, follow these steps:
1. Open Device Manager.
2. Under Network Adapters, double-click the network adapter that you want.
3. On the Advanced tab, click Disabled in the box next to the TCP offload entry.

NOTE: This will disable and re-enable the network card.