Kbase P177169: Dbtool crashes on Windows if OpenEdge environment not set.
Autor |
  Progress Software Corporation - Progress |
Acesso |
  Público |
Publicação |
  11/11/2010 |
|
Status: Unverified
SYMPTOM(s):
Running dbtool to fix SQLWidth
Windows error running dbtool
Dr.Watson dumps .hdmp and mdmp files
Windows error: "dbtool.exe encountered a problem and needs to close"
Database log file shows dbtool user is disconnected as dead user
(2527) Disconnecting dead user 5.
FACT(s) (Environment):
Windows
OpenEdge 10.2x
OpenEdge Database Category: Maintenance
CAUSE:
Running dbtool from a windows command prompt without any OE environment variables set.
FIX:
Run the dbtool from the PROENV.
Alternatively, if running from the cmd prompt, make sure to set %DLC% and %PROMSGS% variables and add %DLC%\bin to the %PATH% environment.