Kbase P169325: Running application on newly installed XP3 machine fails with prowin32 error.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
30/07/2010 |
|
Status: Unverified
SYMPTOM(s):
Running application on newly installed XP3 machine fails with prowin32 error.
AppName:prowin32.exe AppVer 10.o.2.1475 modName unknown
Modver 0.0.0.0 Ofset: 626d754e
Two of three new Dell machines cannot run their application
FACT(s) (Environment):
Three New Dell machines, model OptiPlex 980, were added to their inventory
Windows XP Professional SP3
OpenEdge 10.0B05 Service Pack
3rd Party Products
CAUSE:
The application had an issue with the video card installed on the OptiPlex 980:Intel Q57 DT Gfx - Intel GMA HD, QM57/QS57 NB Gfx - Intel GMA HD Driver Version : A02
FIX:
Install the updated video driver available at the Dell site:Dell download site