Kbase P162069: Error -5011 occurs when trying to install OpenEdge Explorer for 10.2A 64-bit on Windows 64-bit
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
18/03/2010 |
|
Status: Unverified
SYMPTOM(s):
Error -5011 occurs when trying to install OpenEdge Explorer for 10.2A 64-bit on Windows 64-bit
Error -5011 appears after clicking on the first Next button
An error (-5011 : 0x80040702) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other applications.
If the error still occurs, please contact your vendor: PSC.
Details:
Error Code: -5011 : 0x80040702
Error information:
>SetupNew\SetupDLL.cpp (510)
pAPP:OpenEdge Management and OpenEdge Explorer
PVENDOR:PSC
PGUID:49E1150F-908E-42BB-B26B-15B38B1E5931
$12.0.0.58849
No other instances of setup.exe are running
FACT(s) (Environment):
Using local administrator account to start the installation
Installer files are located on the local machine
Operating system is running with the latest service packs and patches installed
AdminService is Started
OpenEdge 10.2A 64-bit
Windows
CAUSE:
The exact cause is unknown at the time of this writing
FIX:
Stop the AdminService before running setup.exe