Kbase P159248: OpenEdge Help Fails to Open using a mapped drive. Getting error " Page cannot be displayed ".
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/27/2010 |
|
Status: Verified
SYMPTOM(s):
OpenEdge Help Fails to Open using a mapped drive. Getting error " Page cannot be displayed ".
OpenEdge Help Fails to Open When Accessed Over a Network.
Failure: "Navigation to the webpage was canceled " or "The page cannot be displayed".
Error: "The page cannot be displayed"
Error: "Navigation to the webpage was canceled "
Accessing OpenEdge help displays "The page cannot be displayed"
Accessing OpenEdge on a mapped drive installation via a network.
Cannot access OpenEdge help
Error was for a specific user login on this PC.
Installation on the mapped drive for this user was missing all files and sub-directories under the %DLC%\prohelp\html\dbgrhelp directory.
FACT(s) (Environment):
Other user logins sharing this same PC had no problems using the help files on their mapped drive.
OpenEdge 10.x
Windows
CAUSE:
The wrong mapped drive was used. The installation pointed to by the mapped driver was not complete.
FIX:
Use the correct mapping and select the proper installation.