Consultor Eletrônico



Kbase P155419: OEM: Backup Configuration Job fails due to permissions
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   24/08/2010
Status: Verified

SYMPTOM(s):

OpenEdge Management Backup Configuration Job fails due to permissions

File, C:\tmp/fathom.xml, must have write priviledges in order to run the Fathom http dump command.

As same user, fathom -dump runs from the cmd line without error

As same user, the exact cmd line from the JOB runs without error

A system username is specified

The user (other than admin) is configured as an Authorized User in OEM with permissions to create/execute jobs

Debug log from failed Backup Configuration Job:

FCN: start_jvm() - WinNT, execute the process
CmdLine = (C:\31c\dlc\perl\bin/perl.exe -I C:\31c\dlc\perl\lib;C:\31c\dlc\perl\scripts C:\31c\dlc/perl/scripts/fmbackup.pl )
LogonUser User (fathom), Domain (NULL) succeeded
CreateProcessAsUser() - succeeded
processid 3924
Waiting for process to exit...
Failure attempting to execute (C:\31c\dlc\perl\bin/perl.exe)
Error starting JVM, error 128.
Error = 128, ErrorMsg = (There are no child processes to wait for.)
completed

Job fails to run with the following additional Policies for Local User (fathom)
- Act as part of the operating system.
- Adjust memory quotas for a process.
- Create a token object.
- Log on as batch job.
- Log on as a service.
- Replace a process level token.

FACT(s) (Environment):

Windows
OpenEdge Management 3.1x
OpenEdge Management 3.2x

CAUSE:

Unless the system username specified is part of the Local Administrators Group, the Job fails to execute

FIX:

Add the username specified on the Backup Configuration Job to the Local Administrator Group.