Kbase 18601: How to troubleshoot error 'Unable to connect to Admin Server. Ensure Admin Server is running'
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/16/2008 |
|
Status: Unverified
GOAL:
How to troubleshoot error "Unable to connect to Admin Server. Ensure Admin Server is running"
GOAL:
Steps to troubleshoot error "Unable to connect to Admin Server. Ensure Admin Server is running"
FACT(s) (Environment):
Progress 9.x
FIX:
When you received the error "Unable to connect to Admin Server. Ensure Admin Server is running" when attempting to connect to Admin Server either locally or remotely, following processes can be reviewed to further identify the cause of the error.
1. As the error message hints the first thing would be to check that the Service is indeed running. Check the admserv.log in the working directory and make sure that the following message is present:
[date/time] [AdminServer] Admin server initialization completed (7428)
After this the different plugin's should be loaded as well without error messages.
2. Check the Host Name and the Port Number. It might be usefull to use Telnet to check these settings: Telnet HOSTNAME PORTNUMBER Netstat -a should show a connection established to the Portnumber.
3. Old environment variables could influence the Progress Explorer. Verify all the environment variables that are being set at the system level by performing the following at command prompt;
SET > SET.TXT at a command prompt.