Kbase P151147: Getting error attempting to apply service pack 10.1C02 on HP-UX Itanium system. Error reads Unable
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
14/08/2009 |
|
Status: Unverified
SYMPTOM(s):
Getting error attempting to apply service pack 10.1C02 on HP-UX Itanium system. Error reads Unable to get version info from "/dlc" directory.
Cannot Read VersionInfo
Unable to get version info from "/dlc" directory.
FACT(s) (Environment):
HP-UX
OpenEdge 10.1x
ia64 (Itanium)
CAUSE:
The 10.1C files that are installed are not the same binary file types as the service pack installation file.
FIX:
Use the following command:
file $DLC/bin/_mprosrv
file <path to service pack files>/_ovrly
The outputs from both file commands should show the same type of executable object file.
Example of output from IA64 version file _mprosrv:
_mprosrv: ELF-64 executable object file - IA64
Example of output from IA64 version file _ovrly:
_ovrly: ELF-64 executable object file - IA64
If one of the executables shows an object file that is of type PA-RISC this confirms that there is a disparity between the original installation file types and the service pack file types.
Example of output from PA-RISC version _mprosrv:
_mprosrv: ELF-64 executable object file - PA-RISC 2.0 (LP64)
Download the service pack that is appropriate for the machine type upon which it will run.
Both the original executable files and the service patch must match in binary type.