Kbase P150203: OpenEdge 10.1C AppServer agent crashes when broker is auto trimming the agent for inactivity to keep
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/01/2010 |
|
Status: Verified
SYMPTOM(s):
OpenEdge 10.1C AppServer agent crashes when broker is auto trimming the agent for inactivity to keep it minimum agent level
Manually trimming the agent also causes the AppServer agent to crash
The protrace only contains the following function call with Access violation:
utConvertToIx
The event viewer log shows the that the proapsv.exe unloaded the enhlog.dll as:
enhlog.dll_unloaded
FACT(s) (Environment):
AppServer is connecting to the MS SQL Server DataServer schema holder in self-service mode
Windows
OpenEdge 10.1C
MS SQL DataServer
CAUSE:
The enhlog.dll is being unloaded or freed by the AppServer agent while it is active. During the trimming process, the agent tried to access it and crashed since it had been unloaded. The 10.1C DataServer uses the enhlog.dll for logging.
FIX:
Upgrade to OE10.2A