Kbase P150435: Installing OpenEdge Management fails with error 800
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
31/07/2009 |
|
Status: Unverified
SYMPTOM(s):
Installing OpenEdge Management 3.1C fails with an error 800
INSTALLATION ERROR (800): Menu will not fit on the display space.
Another window then displays indicating out of disk space for the destination path specified.
The path name in the new window associated with the disk space error is blank.
Destination directory for the installation already exists but is empty.
Permissions for the destination directory are wide open (777).
FACT(s) (Environment):
Install being performed using netterm emulator running on Windows machine using telnet, rlogin or ssh into a UNIX Machine
Using another terminal emulator like Putty does not change the behavior.
TERM environment variable being set to xterm
TERM environment variable being set to dtterm or vt100 does not change the behavior.
Changing default destination during installation from /usr/oemanage to another directory
HP-UX
OpenEdge Management 3.1C 64-bit
CAUSE:
Bug# OE00188850
CAUSE:
Trying to install into an existing directory. The installation is expecting a directory path name that does not currently exist. The installation will create the directory as a part of the installation process. The installation process does not know to overwrite the existing directory even if it is empty.
FIX:
Provide a destination path name that does not already exist.
Example: If the directory you want to install OEManagement in is /usr/Fathom, then the Fathom directory cannot already exist within /usr.