Consultor Eletrônico



Kbase P141569: The OpenEdge installation fails when the installation files are located on a network drive
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   08/06/2010
Status: Verified

SYMPTOM(s):

The OpenEdge installation fails when the installation files are located on a network drive

OpenEdge install fails with cannot find the path specified when the installation files are located on a local drive

The OpenEdge installation fails with the following error:

The system cannot find the path specified.

Get last error: the system cannot find the path specified. c:\apps\oe\install/tlr/installtlr.bat.
Error in tailoring files.
Install Shield Setup launcher has stopped working.

FACT(s) (Environment):

The installtlr.bat file does not show in a standard file listing because it is contained in one of the cab files.
When using files on the same networked drive to install the product on a Windows XP platform the installation is successful
Windows Server 2003
Windows Server 2008
Windows 7
OpenEdge Management
OpenEdge 10.x
OpenEdge Explorer

CAUSE:

One known cause is that when the installation media are located in a deep directory structure on a local drive, this error can result
eg D:\Software\Progress_Software\20100607-000001-major-full-release\openedge\openedge management cd\setup.exe

This problem also manifests when the installation media are located on a network drive

FIX:

Copy the installation files to a local drive with a short (temporary) directory listing and run the installation setup.exe
eg D:\Software\openedge management cd\setup.exe