Kbase P140831: Installing 10.2A on Windows xp SP-1 fails with -5011 : 0x80040702
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
7/15/2009 |
|
Status: Verified
SYMPTOM(s):
Installing 10.2A on Windows xp SP-1 fails with -5011 : 0x80040702
msvcr71.dll is in the windows C:\Windows\System32
Error Code: -5011 : 0x80040702
Error Information:
>SetupNew\SetupDLL.cpp (510)
pAPP:OpenEdge
PVENDOR:PSC
PGUID:F028C504-B9A9-4C14-AD65-F7ED3BDD57F8
$12.0.0.58849
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
FACT(s) (Environment):
Windows XP Professional SP1
OpenEdge 10.2A
CAUSE:
Something is corrupt in the InstallShield RunTime directory.
FIX:
Rename the InstallShield RunTime directory "C:\Program Files\Common Files\InstallShield" in case there is something in this directory that might be needed.
Then install OpenEdge 10.2A again.