Kbase P102118: AdminServer crash when proc info gathered in osmetrics on AIX servers
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
11/3/2008 |
|
Status: Verified
SYMPTOM(s):
AdminServer crash when procsinfo gathered in osmetrics on AIX servers
Entries in admserv.log cease
AdminServer looses connection
javacore file produced with timestamp shortly after last entry in admserv.log
javacore: SIGSEGV received at 0xd0fabad0 in $DLC/bin/osmetrics.dll. Processing terminated.
ProcInfo footprint in the javacore stacktrace:
Native Stack
3XHSTACKLINE at 0xD0FB76C8 in Collect__12CAmsProcInfoFv
3XHSTACKLINE at 0xD0FABAD0 in CollectData__9CAmsQueryFv
3XHSTACKLINE at 0xD0FA35B8 in Java_com_progress_osmetrics_OSMetricsImpl_jniCollectQueryData
3XHSTACKLINE at 0xD191C134 in sysInvokeNative
3XHSTACKLINE at 0xD18F6490 in mmisInvokeJniMethodHelper
3XHSTACKLINE at 0xD191C524 in changeCodes
FACT(s) (Environment):
Fathom Management 3.0A
IBM AIX POWER 5.2
IBM AIX POWER 5.3
CAUSE:
Bug# OE00114161
CAUSE:
The AdminServer crashes on AIX 5.2 and later when Fathom Management obtains process information due to a new environment variable: ENABLE_OSMETRICS_AIX_CALLS which is needed to be set by the osmetrics on this platform.
FIX:
Upgrade to OpenEdge10.0B02,10.1A, Progress 9.1E02 and Fathom Management 3.0A02 or later where this issue has been fixed.