Kbase P135950: OpenEdge setup hangs at "Processing Data" due to Lotus Notes Instant Messaging
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
10/14/2008 |
|
Status: Unverified
SYMPTOM(s):
OpenEdge setup hangs at "Processing Data"
No error messages in c:\windows\oesetup.lg
No errors in event viewer logs
FACT(s) (Environment):
Windows
OpenEdge 10.x
CAUSE:
Lotus (Notes) Sametime instant messaging is preventing the install from completing.
FIX:
Temporarily stop/disable the 'instant messaging' by Lotus (Notes) Sametime. Remove the failed install directory and registry entries, and re-install.