Kbase P135634: Having problems with downloading a file from ftp site due to timeout messages
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
02/10/2008 |
|
Status: Unverified
SYMPTOM(s):
Having problems with downloading a file from ftp site due to timeout messages
FACT(s) (Environment):
Using 3rd graphical browser to access ftp site.
Timeout errors do not occur with small files.
Windows
Progress/OpenEdge Versions
CAUSE:
Timeout within the 3rd party browser that resulted in session being closed prior to file transfer being completed.
FIX:
Two fixes for this issue are:
1. Download the file via command/character window using an FTP client via the following mechanism:
a. Start -> Run -> Type in CMD. This will bring up a DOS window. Then issue the command: ftp ftp.progress.com
b. Then login as customer and the password is 1lkFun2.
c. Once you are on the site, cd to the appropriate directory and locate the file you need to download.
d. When the file you are interested in downloading has been located, then enter b (for binary mode).
e. Then type get or mget (if multiple files) filename to download the files to your current directory.
2. Use some 3rd party ftp tool like FileZilla to download files from the ftp site. FileZilla is a free FTP solution and can be downloaded from: http://filezilla-project.org/