Kbase P134303: Remote clients report error 43 in database logfile after installing Anti Virus software
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
8/18/2008 |
|
Status: Unverified
SYMPTOM(s):
Remote clients report error 43 in database logfile
09:16:32 SRV 11: ** Cannot find or open file <full path name><filename>, errno = 2. (43)
** Cannot find or open file <file-name>, errno = <number>. (43)
Application uses a cache file located on a network drive
Trend Microsystems Anti Virus software recently installed
Trend OfficeScan Anti-Virus + Firewall v 8.0 Service Pack 1
Anti Virus software has a feature to restrict file server directories Read Only in the event of a virus outbreak
FACT(s) (Environment):
Windows 2003
Windows NT 4.0 Terminal Server Edition
CAUSE:
Files on file server were restriced to Read Only mode after Anti Virus software detecetd a virus outbreak
FIX:
Make sure that the client process has access to files and directories it normaly has access to.