Kbase P130564: Installing OpenEdge setup exits at TailoringExtensions
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
12/11/2010 |
|
Status: Verified
SYMPTOM(s):
Installing OpenEdge setup exits at TailoringExtensions
While configuring the OpenEdge files dialog box dissappears
setup.exe GPFs when configuring OpenEdge files (psi_tlr.dll)
last entries in C:\Windows\oesetup.log are:
[TailoringExtensions]
Extension1=[04-11-2008 16:19:10] C:\Progress\OpenEdge101C\bin\ntsrvtlr.dll has been executed successfully.
Extension2=[04-11-2008 16:19:10] C:\Progress\OpenEdge101C\bin\prodbgtlr.dll has been executed successfully.
Extension3=[04-11-2008 16:19:10] C:\Progress\OpenEdge101C\bin\proexptlr.dll has been executed successfully.
<< this is where the install routine exits>>
no error messages
no errors in the event viewer
FACT(s) (Environment):
Another Progress version is installed on same machine
Windows
OpenEdge 10.1C
OpenEdge 10.2A
OpenEdge 10.2B
OpenEdge Category: Installation
CAUSE:
Bug# OE00166687
CAUSE:
During the configuration of OpenEdge files, the psi_tlr.dll is referencing the Progress 9 DLC environment variable and fails.
FIX:
Prior to running the OpenEdge 10 installation (setup.exe), ensure that the following are removed to ensure that this conflict does not exist prior to running the install:
- any reference to %DLC%\bin in system environment %PATH%
- other Progress specific environment variables, in particular: DLC, PROMSGS, PROCFG
example:
[inst.cmd]
# begin file
set PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
set DLC=
set PROMSGS=
setup.exe
# end file
Where "setup.exe" is the OpenEdge (install shield) setup.