Kbase P130031: Getting error 13 running Fathom reports?
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
25/06/2008 |
|
Status: Unverified
SYMPTOM(s):
Getting error 13 running Fathom reports?
Error = 13, ErrorMsg = (Permission denied)
Process has exited, rc = 3328, exit status = 13
Errors listed in report debugging log:
Error starting JVM, error 13.
Error = 13, ErrorMsg = (Permission denied)
Process has exited, rc = 3328, exit status = 13
User was defined in the Account information section of the report.
FACT(s) (Environment):
All Supported Operating Systems
Fathom Management
CAUSE:
The user defined within the Account information section of the report does not have sufficient rights to create or write to documents within the defined report directory.
FIX:
Modify the users privileges to create / write to the output file / directory defined for the report.