Kbase P127480: Installing service pack fails on Windows 2003 SP2 server
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
1/4/2011 |
|
Status: Verified
SYMPTOM(s):
Installing Service pack fails on Windows 2003 SP2 server
SetupDLL\SetupDLL.cpp (524)
Error Code: -5011 : 0x80040702
FACT(s) (Environment):
OpenEdge Category: Installation
Progress 9.1D
Progress 9.1E
OpenEdge 10.x
Windows
CAUSE:
The following files were missing from the directory containing the patch from which the install was run:
D:\Temp\Patch\sqljdbc
D:\Temp\Patch\sqlodbc
D:\Temp\Patch\util.dll
D:\Temp\Patch\vistrans
D:\Temp\Patch\wsacmn
D:\Temp\Patch\wscmn
D:\Temp\Patch\wsdl
D:\Temp\Patch\wsoclnt
D:\Temp\Patch\wsrt
D:\Temp\Patch\wsstatic
D:\Temp\Patch\wswb
D:\Temp\Patch\xml
D:\Temp\Patch\xsd4gl
FIX:
Unzip the Service Pack to a clean temporary installation directory again, ensuring that the above files are available eg: util.dll file, then run the Install Shield setup.exe again as Local Administrator.