Kbase P128116: Cannot access Help Contents in Architect when connecting through proxy
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
1/9/2008 |
|
Status: Unverified
FACT(s) (Environment):
Windows 32 Intel
OpenEdge 10.1x
SYMPTOM(s):
Cannot access Help Contents in Architect when connecting through proxy
Network access message: The page cannot be displayed
The web server refused the connection
Error code 10061: Connection refused
CAUSE:
This is expected behavior.
Eclipse creates an internal web server for serving up html help files when launching 'Help Contents' from OE Architect. When the machine Architect is installed on resides behind a proxy server, depending upon the proxy settings, you may see errors akin to an http 401 error (Network access message: The page cannot be displayed). This is because the eclipse uses the localhost (127.0.0.1) ip address and proxy servers typically block requests to this address.
FIX:
Eclipse contains a setting for allowing to redirect users to a central help server. By using this setting to point the help server to the actual IP address of the local machine you will be redirected to that address when selecting "Help" >> "Help Contents".
To access this setting choose "Window" >> "Preferences" from the menu. Expand the "Help" node and select "Help Server", then enter the IP address of the local machine.