Consultor Eletrônico



Kbase P127817: One-click WebClient installation fails on Windows Vista when UAC is enabled error message reads WebC
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   17/05/2010
Status: Verified

SYMPTOM(s):

One-click WebClient installation fails on Windows Vista when UAC is enabled

WebClient fails to install from IIS server with error message Setup cannot run from this Web page. Verify you have the correct browser security settings, click Refresh, and select Yes when asked to install the InstallShield Wizard.

Issue happens when starting the installation from the webclient.htm or bootstrap.htm

Installation web page displays "Please wait" forever

Installation web page never displays the "Install" button

Windows Vista's User Access Control (UAC) is enabled

Issue does not happen if UAC is disabled

Issue does not happen if installation is started manually from setup.exe from a local folder

FACT(s) (Environment):

OpenEdge 10.1x
Windows Vista

CAUSE:

Bug# OE00160856

FIX:

Two workarounds are available:
- disable UAC prior to the installation of WebClient
- Go to All Programs>>right-click on Internet Explorer>choose "Run as Administrator"
before accessing the WebClient installation page