Kbase P127252: Technical support request from a PUP PSDN subscriber
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
6/16/2009 |
|
Status: Verified
GOAL:
Technical support request from a PUP PSDN subscriber
GOAL:
How do Progress University PSDN subscribers get technical support?
GOAL:
Obtaining technical support for PUP PSDN customers
FACT(s) (Environment):
All Supported Operating Systems
All Products
FIX:
All support requests from Progress University PSDN subscribers must go through U. Mass. Boston and not through Progress technical support directly. In the event that UMB needs additional support resources they will be able to contact Progress technical support.
Submitting a support request to UMB can be done either through the web at http://www.cs.umb.edu/pup or via e-mail at pup@cs.umb.edu.