Kbase 18067: No printout on NT with HP printers
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
9/20/2004 |
|
Status: Unverified
FACT(s) (Environment):
Windows NT 4.0
SYMPTOM(s):
No printout appears.
Error writing to LPT1: for <file> Access denied.
Error writing to LPT1: for <file> the Requested device is in use.
HP Printer
CAUSE:
There is a documented problem with a specific HP driver that causes printing problems with Progress. It appears that it is related to installing the HP complete printing system on the machine and specifically relates to one HP .dll.
FIX:
Microsoft states that you need to rename the following .dll:
c:\system32\hpdcmon.dll
They recommend renaming it to hpdcmon.xxx and rebooting the system.