Kbase P126071: WebSpeed report fails with 500 Internal Server Error The server encountered an internal error or mis
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
7/22/2008 |
|
Status: Unverified
SYMPTOM(s):
WebSpeed request fails with "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request."
Webserver error log file reads
Premature end of script headers
Failing request is executing a heavy database query taking approximately 5 minutes
Second and consequent requests always work fine
No errors in server or broker WebSpeed log files
HTTP ERROR: 500 Internal Server Error
FACT(s) (Environment):
WebSpeed 9.1X
OpenEdge 10.X
Apache
CAUSE:
There's an internal timeout in Apache set to 300 seconds (5 minutes), which is being reached since the database query is taking more than 5 minutes (i.e. there's no communication between Webserver and WebSpeed at that time).
FIX:
In apache/config/httpd.conf file increase value of Timeout property from 300 to 600 and restart your Apache Webserver.