Kbase P125057: Database fails to start under Progress Explorer error 13727
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
7/20/2007 |
|
Status: Unverified
FACT(s) (Environment):
OpenEdge 10.0x
OpenEdge 10.1A
OpenEdge 10.1B
Windows
SYMPTOM(s):
database fails to start under Progress Explorer error 13727
Use the 10.1A proutil utility to truncate the BI file. (13727)
2phase commit is not enabled
Bi file was truncated previously using 10.1A executables
re-truncating with the 101dbutils\101a_dbutil dbname -C truncate bi does not solve the problem
database can be started from proenv command line proserve dbname
OpenEdge 10.1B was installed to the same directory as previous installation
previous OpenEdge install was first uninstalled
errors during uninstall that procfg.dll in use
errors during uninstall that environ.dll in use
progress executable using dll's killed through Process Explorer
no pending MicroSoft updates
the server has not been rebooted
CAUSE:
A pre-requisite to a clean install, is that all related Progress executables are not running beforehand. The AdminServer and ubrokers use procfg.dll and environ.dll, which relate to the previously installed version.
FIX:
Stop all related processes running particular to the OpenEdge environment (batch jobs, AdminService, databases etc)
Re-install OpenEdge 10.1B, or alternatively (re)install the latest OpenEdge 10.1B Service Pack