Consultor Eletrônico

SUMMARY:

"Access denied," the most common NT error message, brings Security into question. This Knowledge Base explains why the message might appear and how to correct it.

EXPLANATION:

Essentially the message indicates an installation error. When installing Progress, a number of defaults are set regarding
security. The Startup Type is set to Manual and the "Log On As" is set to System Account. The username is "localsystem", but note that this account has no Password to be used in a validation.
When installing to a sharepoint, being a mapped disk either locally or
on a fileserver, these defaults will prevent the start of ProService. The system account is, as the name implies, to be used on the local system. It has no way of accessing the network since this requires:

- A valid Username &
- A valid Password.

This error can also appear when trying to start ProService and the Progress product was installed on a Windows version that is not in English language. The third solution explains how to workaround the problem. The error appears like:

Error 5: Access denied.


SOLUTION:

There are two ways of solving the Access denied message.

1) Redo the installation to a local unmapped drive which the System
Account can work on.

2) Reassign the "Log On As" to a specific user. This user will be the
only one able to start and stop the ProService, thus the first
solution is the preferred one.

3) Create a group called "Administrators" and then define the user "Administrator" with the appropriate permissions.