Kbase P124044: What days is North American Technical Support closed in Fiscal Year 2007 for Holidays.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
5/23/2007 |
|
Status: Unverified
GOAL:
What days is North American Technical Support closed in Fiscal Year 2007 for Holidays.
FIX:
Basic Maintenance coverage allows contact to Technical Support during the normal hours of operation 8:30am to 8:00pm Monday thru Friday Eastern Daylight Savings time.
Technical Support is closed for the following days for Basic Maintenance contract availability.
Monday December 25, 2006 - Christmas Day
Monday January 1, 2007 - New Year's Day
Monday May 28, 2007 - Memorial Day
Wednesday July 4, 2007 - Independence Day
Monday September 3, 2007 - Labor Day
Thursday November 22, 2007 - Thanksgiving Day