Kbase 17960: Error 3624: What it means and how to resolve
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
2/2/2000 |
|
Title: Error 3624: What it means and how to resolve
Created: 05/19/1998 by meachen
Modified: 02/02/2000 by jackchow
THIS DOCUMENT APPLIES TO: DBE
VERSION AND RELEASE NUMBER: Version 7 and 8
INTRODUCTION:
=============
This Progress Technical Support knowledgebase entry explains the
meaning of error "3624 DO NOT CONTINUE. Character set <character set> requires DBE PROGRESS" and how to resolve the issue.
WHY YOU NEED TO KNOW THIS:
===========================
If you are receiving error 3624, "DO NOT CONTINUE. Character set
<character set> requires DBE PROGRESS," then you have not run
make_dbe on that machine or you did and then installed Progress over
it.
DO NOT IGNORE THIS MESSAGE! DOING SO WILL EVENTUALLY RESULT IN A
CORRUPTED, UNREPAIRABLE DATABASE.
PROCEDURAL APPROACH:
====================
For UNIX platform :
You will need to install the "International PROMSG" to obtain double-
byte functionality. It is then required to run the 'make_dbe' script.
Whenever Progress is re-installed or a patch release is installed, the
'make_dbe' script needs to be re-run, otherwise, error 3624 will appear.
You should check in $DLC/bin to verify that you have _progresa,
_progres, and _progres.sbcs. The _progres.sbcs is produced when you
run 'make_dbe'. It is a saved version of the single-byte character
client. If it is not there, then you have not run 'make_dbe'.
If it is, then you should see that _progresa and _progres have the same date, time, and filesize, since one should be a copy of the other. If not, run make_dbe.
For WINDOWS platform :
You will need to install the "DBE Supplement" to obtain double-byte
functionality. This is included on the media you received to install
your other Progress products but requires a seperate set of serial
numbers and control codes, available from your sales representative
upon request.
If you get error 3624 when installing an entire new version of Progress over a database with double-byte character set, then just proceed to install the "DBE Supplement".
If you get error 3624 after installing a patch release, you need to
rename the double-byte version of two Progress executables to replace
their corresponding single-byte version.
Go to $DLC\BIN directory, rename prowin32.exe to another name to save
it. Then copy prwin32a.exe to prowin32.exe.
Go to $DLC\BIN directory, rename _mprosrva.exe to another name to save
it. Then copy _mprsrva.exe to _mprosrva.exe.
REFERENCES TO WRITTEN DOCUMENTATION:
====================================
KBase 16083 - How to setup a Version 7, 8 & 9 DBE Server
Kbase 19369 - make_dbe differences between V7 and V8