Kbase P123832: Clients get error 11002 on a local installation of Progress, but Adminstrator sessions are okay.
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
7/15/2009 |
|
Status: Verified
SYMPTOM(s):
Everything works when run by Administrator.
11002 errors when any Progress command is run by a client.
All clients are terminal server clients.
Previous versions have been un-installed.
FACT(s) (Environment):
OpenEdge 10.x
Windows
CAUSE:
When checking the registry it was determined that the HKEY_CURRENT_USER was not removed by uninstall and contained a different path for DLC. New install did not update the HKEY_CURRENT_USER DLC path and therefore, the client received an 11002 error.
FIX:
Reinstall Progress after manually deleting any Progress entries for the current version of Progress in the registry entries found in HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE.