Kbase P121228: FMagent is started when Fathom Management is not licensed after installing service pack 10.1A02..
Autor |
  Progress Software Corporation - Progress |
Acesso |
  Público |
Publicação |
  30/10/2007 |
|
Status: Unverified
FACT(s) (Environment):
OpenEdge 10.1A
SYMPTOM(s):
Database is started via Progress Explorer Tool.
Database is started via dbman command.
Fathom Management is not licensed.
FMagent is started.
database log file shows FMAGENT assigned user number.
database log file shows FMAGENT registered with Admin Server.
CHANGE:
Installed Service Pack 10.1A02
CAUSE:
bug# 20061023-021
FIX:
Upgrade to 10.1B.
If that is not possible at this time, this will not effect the operation of the database and may be ignored. If the number of users connected to the database is critical there are multiple work arounds to address the additional user problem.
1. Increase the -n
2. Use promon to disconnect the FMagent.
i.e.
check database log file for user number of FMagent.
promon <dbname>
Select menu item 8 (Shut Down Database)
Select menu item 1 (Disconnect a user)
Enter user number for the fmagent from log file
3. Start database using proserve command.