Kbase P121144: ESD Link gives error when trying to access account from email supplied link. Webpage error reads: Ca
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
14/12/2006 |
|
Status: Unverified
SYMPTOM(s):
ESD Link gives error when trying to access account from email supplied link.
Webpage error reads:
Cannot process request.
Customer:
Order:
Record Available: no
FIX:
The email which contains the link to the ESD website may have split the link into two lines.
http://www.progress.com/cgi-bin/custprofile.cgi/esd/activate.htm?acode=a123bc4567
8d90e12345
Manually type the link into the browser address line as:
http://www.progress.com/cgi-bin/custprofile.cgi/esd/activate.htm?acode=a123bc45678d90e12345
This should allow access to the proper web page.