Kbase P121020: How to use the Solution Center to find solutions related to error numbers?
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
23/06/2009 |
|
Status: Verified
GOAL:
How to use the Solution Center to find solutions related to error numbers?
GOAL:
How to find solutions related to error numbers using the Technical Support Solution Center?
FACT(s) (Environment):
All Supported Operating Systems
Progress/OpenEdge Product Family
FIX:
When using the Progress Solution Center to find solutions related to error numbers follow these steps:
1) Enter the error number on the Search by Error # tab of the Solution Center.
2) Select the Find button.
A description of the error will be displayed. A button will be displayed above that description named "find solutions".
3) Select the Find Solutions button.
The page will be redirected to the Find Answers tab of the Solution Center and the results, if any are available, will be displayed below.
It will be necessary to scroll down to see the results.