Kbase P120994: How to check user count in the database?
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
25/09/2009 |
|
Status: Verified
GOAL:
How to check user count in the database?
GOAL:
Which promon screen shots should be gathered when troubleshooting user count problems?
GOAL:
Which tools can assist in troubleshooting user count problems in Progress database?
GOAL:
Which tools can help troubleshoot error 1154 and error 748?
GOAL:
No servers are available. Try again later. (1154)
GOAL:
The server or the system has no more resources. Please contact Progress Technical Support. (748)
FACT(s) (Environment):
All Supported Operating Systems
Progress/OpenEdge Versions
FIX:
Error 1154 or error 748 occurs when either the configured number of remote server are not sufficient to service all remote clients and / or total number of clients exceeds the total configured users.
Following promon screen shots should be obtained to help troubleshoot error 1154:
1. User control -> all (this will show total tally of users)
2. Shared resources (this is to confirm related startup parameters: Mi, Ma, Mn and n)
3. R&D Status -> Servers (this shows number of servers, server ids and connected remote users)
4. R&D Status -> Processes -> remote clients (this shows remote clients)
Note that the total number of users listed on User control (optiion 1) may not mach with the sum of users connected of each server (Option 3).