Kbase P118498: Opening and printing a Crystal report repeatedly crashes session after applying SP2 for Crystal Repo
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
7/28/2009 |
|
Status: Verified
SYMPTOM(s):
Opening and printing a Crystal Report repeatedly crashes session
Application uses Crystal Reports ActiveX Viewer to open and print reports
Problem goes away if Crystal Reports XI SP2 is rolled back
Protrace makes references to USP10.dll
FACT(s) (Environment):
Progress 9.1E
OpenEdge 10.x
Windows
Crystal Reports 11 (XI)
CHANGE:
Applied Service Pack 2 for Crystal Reports XI
CAUSE:
Bug# OE00132172
CAUSE:
The problem is caused by bug in Crystal Reports XI SP2; it is not related to Progress/OpenEdge. It is reproducible in Visual Basic.
FIX:
Download and apply the latest monthly Crystal Reports hotfixes. The hotfixes are available here: Crystal Reports XI Release 2 and the Crystal Reports XI