Kbase P105988: Dialog containing Crystal Report viewer control slow to close after upgrading to Progress 9.1D0980 o
| Autor |
Progress Software Corporation - Progress |
| Acesso |
Público |
| Publicação |
1/12/2007 |
|
Status: Unverified
FACT(s) (Environment):
Progress 9.1E
OpenEdge 10.0B
Crystal Reports
Windows
SYMPTOM(s):
9.1D0980
Dialog containing Crystal Report viewer control slow to close
Dialog can take over 1 minute to close after the report is loaded
If the report is not loaded then the dialog closes normally
Performance problem occurred after applying 9.1D0980 T-Fix
Application has not been changed
Clientlog report shows that the dialog reaches DISABLE_UI and stops for +/- 1 minute before resuming
[<date>@15:28:56.043+0200] P-002380 T-001444 2 4GL 4GLTRACE Run disable_ui [Main Block - previewReport.w]
[<date>@15:30:14.090+0200] P-002380 T-001444 2 4GL 4GLTRACE Run disable_ui [Main Block - printReport.w]
Dialog closes quickly on 9.1D09 and lower
CAUSE:
Bug# 20050818-004
FIX:
Upgrade to 9.1E04 or later
Upgrade to 10.0B03 or later
The following parameter must be added to the [Startup] section of either the Windows Registry or the .INI file used to start an application:
UseWindowsHook=no
To add this information into the Windows Registry automatically, create a new file with a .REG extension, add the following content and then save and run the file:
Progress 9.1E
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\PSC\PROGRESS\9.1E\Startup]
"UseWindowsHook"="no"
[HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS\9.1E\Startup]
"UseWindowsHook"="no"
OpenEdge 10.0B
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\PSC\PROGRESS\10.0B\Startup]
"UseWindowsHook"="no"
[HKEY_LOCAL_MACHINE\SOFTWARE\PSC\PROGRESS\10.0B\Startup]
"UseWindowsHook"="no"