Consultor Eletrônico



Kbase P118102: Unable to view html formatted reports via the Fathom Management Console
Autor   Progress Software Corporation - Progress
Acesso   Público
Publicação   18/08/2006
Status: Unverified

FACT(s) (Environment):

Fathom Management 3.x

SYMPTOM(s):

Unable to view html reports via the Fathom Management Console

Accessing html report displays actual html code

Exception generated when attempting to access html report via the Management console

java.lang.StringIndexOutOfBoundsException
Message (throw): Error displaying report html output page.
Message (excp): String index out of range: -1

html file is generated and can be viewed in a browser not utilizing the Fathom Management console

CAUSE:

Known issue being investigated by development. The view reports function is looking for the word "reports" in the path of the fathomReportDir variable. This variable is defined in the $FATHOMINSTALLDIR/fathom.init.parms file. If it is missing, this problem will be seen. An example is:
fathomReportDir=/largedisk/cgleiman/wrk101a64rh/rs

FIX:

To workaround this issue, make sure the word "reports" is part of the path. for the fathomReportDir variable in the fathom.init.params.
Instead of:
fathomReportDir=/largedisk/wrk101a64/rs
Use:
fathomReportDir=/largedisk/wrk101a64/reports